Accessibility at Fort Nelson

We welcome visitors with disabilities and hope that you find your day with us enjoyable. We value your visit and your viewpoints on the services we provide.

Fort Nelson is a Scheduled Ancient Monument with different surfaces and levels. There are steps of varying widths and heights, changing surfaces between paving stones, gravel, and grass. Ramps provide access to much of the site.

Accessibility information

• A lift is available between the Voice of the Guns gallery and main gallery level.
• The main tunnel and galleries are wheelchair accessible.
• Gallery films have super text captions.
• The ‘Voice of the Guns’ and ‘Story of Fort Nelson’ and other new galleries contain large print guides, available on request from the Visitor Centre information desk.
• Visitor Centre counters are wheelchair accessible.
• Many of the large cannon objects are displayed in the open and may be touched.

Wheelchairs

We have two wheelchairs available on a first come first served basis.

Information for Carers

We encourage carers to carry out a pre-site visit, where appropriate, to ensure everyone makes the most of their visit whether they are in a group or visiting independently. Staff on site can answer your questions and direct you to areas of interest, including local facilities situated in the close vicinity.

Toilets

Adapted toilets are available on both main levels and in the Visitor Centre.

Assistance Dogs

Only assistance dogs are welcome in the museum.

Parking

Our car park is directly outside of the Visitor Centre and includes allocated parking spaces for visitors with disabilities. The car park is step free, but does have some sloping and uneven ground.